Terms of Service

Effective July 6, 2026

These terms govern use of LotBid, a procurement platform that lets residential homebuilders issue bid packages to trade subcontractors, compare submissions, and award work. By creating an account or accessing a vendor portal, you agree to these terms.

1. The service

LotBid provides workflow software: bid package creation, vendor invitations and portals, structured bid comparison (including optional AI-assisted analysis), Q&A, awards, and related reporting. LotBid is not a party to any contract between a builder and a vendor, does not guarantee vendor performance or pricing, and is not a construction, legal, or financial advisor.

2. Accounts and seats

• You are responsible for the accuracy of your account information and the security of your credentials.
• Each subscription tier includes a set number of team seats. Seats are for individual people — credential sharing is not permitted.
• You are responsible for actions taken by your team members within your organization.

3. Subscriptions and fair use

Tiers (Starter, Growth, Scale) include tier-specific seat counts and fair-use allowances for bid packages and AI reviews, shown in your billing settings. Fair-use limits are guidance, not hard cutoffs — if your usage consistently exceeds your tier, we will contact you about a plan that fits before anything changes. Fees, once billing launches, will be communicated in advance and charged as agreed at purchase.

4. Acceptable use

• No unlawful, infringing, or fraudulent use — including submitting bids you are not authorized to make.
• No attempts to access another organization’s data, probe or circumvent security controls, or share portal links beyond their intended recipient.
• No scraping, reselling, or white-labeling the service without a written agreement.
• No uploading of malicious code or content you lack rights to.

5. Your data

Builders own the data they create in LotBid — communities, packages, scopes, budgets, bids, and vendor records. You grant us a limited license to host and process that data solely to provide the service. You can request a complete export of your data at any time by emailing support@lotbid.ai (exports are prepared manually; the product itself exports per-package awarded-bid CSVs), and on termination we will honor export requests for at least 30 days. We do not share one builder’s data with another unless you opt in to anonymized pricing benchmarks in Settings. Our data practices are described in the Privacy Policy. We do not sell your data.

6. Vendor participation

Vendors access LotBid through tokenized portal links at no charge and without an account. Vendors are responsible for the accuracy of their submissions and compliance documents (e.g., W-9s, certificates of insurance). A bid submitted through LotBid has whatever legal effect the builder and vendor give it — LotBid does not itself create a binding contract between them.

7. AI-assisted features

Optional AI bid review produces analysis and recommendations to support — not replace — your judgment. AI output may be incomplete or wrong. Award decisions are yours, and you should verify material figures before relying on them. AI features may be modified or withdrawn as the underlying technology evolves.

8. Third-party services

The service depends on third-party infrastructure (hosting, database, email, AI, and market-data providers, listed in the Privacy Policy) and may link to external sites such as listing services for market comps. We are not responsible for third-party content or availability.

9. Availability and disclaimers

We aim for high availability but the service is provided “as is” and “as available,” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement. We do not warrant that the service will be uninterrupted or error-free.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages (including lost profits or lost bids), and LotBid’s total liability arising from the service is capped at the amounts you paid us in the twelve months before the claim (or $100 if you have paid nothing). Nothing in these terms limits liability that cannot be limited by law.

11. Termination

You may cancel at any time. We may suspend or terminate accounts that materially breach these terms, with notice where practicable. After termination, your data remains available for export on request per Section 5, after which it is deleted on request per the Privacy Policy.

12. Changes to these terms

We may update these terms as the product evolves. Material changes will be announced to account owners by email at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

13. Governing law and contact

[Governing law and venue to be set on attorney review.] Questions about these terms: support@lotbid.ai.